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SOLUTIONS

Facilitation & Workshops

franchise services

We work with franchisors at every stage — whether you’re evaluating whether to franchise, building out your model, developing your team’s capability, or strengthening leadership across a growing network.

Our services are organised across three areas: Consulting, Training and Facilitation.

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Franchise Consulting

From feasability and franchise documentation through to system design and growth strategy – structured support for franchisors at every stage. 

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Training & Development

Accredited and bespoke programmes for franchisors, field teams and franchisees – building the capability that keeps a network strong. 

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Facilitation

Strategic workshops, franchisee conferences, franchisee engagement sessions and group coaching – designed for leaderchip teams navigating growth and complexity. 

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Franchise Conferences & Franchisee Engagement Sessions
franchise-conferences

Annual Franchise Conferences and franchisee meetings play an important role in strengthening communication, alignment, and culture across a franchise network.

Franchise Coaches facilitates franchise conferences, leadership discussions, and franchisee engagement sessions that foster constructive, engaging, and meaningful conversations between franchisors and franchisees.

Our facilitation style is professional, balanced, and grounded in a deep understanding of franchise relationship dynamics. This includes:

✦Moderating franchisor and franchisee discussions
✦Facilitating strategic discussions around network priorities
✦Managing Q&A and difficult conversations constructively
✦Creating stronger franchisee engagement and participation
✦Helping franchisors communicate strategic direction more effectively
✦Broaching unspoken issues constructively
“We’ve been sending about 6 Franchise Managers to this course each month. The feedback has been phenomenal, with many saying it was a real eye-opener. The great part is that they engage with like-minded individuals from other franchisors and realise we all face similar battles.”
Michelle Kidson
Michelle KidsonNational Training Manager: Learning & Development, Famous Brands
“To our facilitator, Elana Koral, you were brilliant. Thank you for the practical insights, real-world tools, and for creating a space where learning and connection could happen so naturally. Your knowledge and passion for franchising made this session truly impactful.”
Tarryn Casteller
Tarryn CastellerH2O / BWT Africa
“The feedback from our team has been overwhelmingly positive, and they really valued the learning experience. Your support has made a real impact — we’re already seeing a noticeable boost in confidence across the team.”
Tarryn Casteller
Tarryn CastellerH2O / BWT Africa
“It was a pleasure participating in the Franchise Field Support Masterclass. We’re proud to be part of a community that’s passionate about supporting franchisors and growing successful businesses across South Africa.”
Car Service City
“Elana allows delegates to discuss the real daily challenges they face and come up with practical solutions. This is excellent training and highly relevant to the realities of franchising.”
Andile Qangule
Andile QanguleSteers
“Workshops like these play such a vital role in equipping franchise managers with the tools and insights they need to drive growth. Well done to Nedbank and Elana Koral from Franchise Coaches for creating a platform that adds real value to franchisors and franchisees across industries.”
Franchise King
“Thank you so much for the training today. It was truly informative and inspiring and I’m excited to take the learnings back to my team.”
Tholoana Dhlamini
Tholoana DhlaminiAvroy Shlain
“The course was brilliant, absolutely loved it. Elana has the most amazing energy.”
Fiona Light
Fiona LightWAXIT
“I have enjoyed every moment of this course. It has enhanced my decision-making and negotiation skills.”
Jim Phalane
Jim PhalaneDebonairs
“I will definitely recommend this course. It was educational, inspiring, and a great opportunity to network with attendees from different companies.”
Ronel Coetzee
Ronel CoetzeeH2O / BWT
“Let me thank you from the bottom of my heart. Very few are like you. I really enjoyed this very informative content.”
Chrismo Mangena
Chrismo MangenaFishaways
“The course was lovely, and I will definitely recommend it to others wanting to attend.”
Manisha Jerkin
Manisha JerkinFournews
“Thank you for yesterday’s session, it was very informative and empowering for me.”
Lungile Phungula
Lungile PhungulaAvroy Shlain