Client Testimonials

Client Testimonials

Trusted by South Africa’s Leading Franchisors

For more than three decades, Franchise Coaches has partnered with franchisors, franchise executives and franchise support teams to strengthen franchise systems, develop people and improve business performance.

Our work spans executive mentoring, franchise management training, consulting, strategic advisory and executive networking.

Here’s what our clients, delegates and industry leaders have to say.

Explore Our Services
Franchise Coaches By the Numbers
30+
Years in Franchising
Thousands
Professionals Trained
Hundreds
Executive Events Facilitated
Leading
South African Franchise Brands

Training

Training & Capability Development

Famous Brands logo
Famous Brands

“We’ve been sending about 6 Franchise Managers to this course each month. The feedback has been phenomenal, with many saying it was a real eye-opener. The great part is that they engage with like-minded individuals from other franchisors and realise we all face similar battles.”

Michelle Kidson
National Training Manager: Learning & Development
H20 logo
H20 / BTW Africa

“To our facilitator, Elana Koral, you were brilliant. Thank you for the practical insights, real-world tools, and for creating a space where learning and connection could happen so naturally.”

Tarryn Casteller
H20 logo
H20 / BTW Africa

“The feedback from our team has been overwhelmingly positive, and they really valued the learning experience. Your knowledge and passion for franchising made this session truly impactful.”

Tarryn Casteller
Car Service City logo
Car Service City

“It was a pleasure participating in the Franchise Field Support Masterclass. We’re proud to be part of a community that’s passionate about supporting franchisors and growing successful businesses across South Africa.”

Car Service City
Steers logo
Steers

“Elana allows delegates to discuss the real daily challenges they face and come up with practical solutions. This is excellent training and highly relevant to the realities of franchising.”

Andile Qangule
WAXIT logo
WAXIT

“The course was brilliant, absolutely loved it. Elana has the most amazing energy.”

Fiona Light
Franchise King logo
Franchise King

“Workshops like these play such a vital role in equipping franchise managers with the tools and insights they need to drive growth. Well done to Nedbank and Elana Koral from Franchise Coaches for creating a platform that adds real value to franchisors and franchisees across industries.”

Franchise King
Avroy Shlain logo
Avroy Shlain

“Thank you so much for the training today. It was truly informative and inspiring and I’m excited to take the learnings back to my team.”

Tholoana Dhlamini
Fournews logo
Fournews

“The course was lovely, and I will definitely recommend it to others wanting to attend.”

Manisha Jerkin
Debonairs logo
Debonairs

“I have enjoyed every moment of this course. It has enhanced my decision-making and negotiation skills.”

Jim Phalane
Steers logo
Steers

“Thank you for a valuable training and insights. The presentation was straight to the point and made it easier to reflect on our everyday responsibilities and accountability.”

Joyce Mboyane
Fishaways logo
Fishaways

“Let me thank you from the bottom of my heart for allowing me to attend the course. Very few are like you. I really enjoyed this very informative content.”

Chrismo Mangena
Avroy Shlain logo
Avroy Shlain

“Thank you for yesterday’s session, it was very informative and empowering for me.”

Lungile Phungula

Financial Training

Famous Brands Franchise Manager Mastery & Financial Management Training

Delegate feedback from Financial Management Training sessions delivered across Western Cape and KZN.

Famous Brands

This was definitely one of the best training sessions I have had to guide a franchise manager’s role and responsibility.

WC Ops Team delegate
Famous Brands

Brenda is by far the absolute best, it was the best training done — she is relatable, engaging, patient, skilled, humble and culturally aware beyond the ranks of any other individual and class we have ever had.

KZN Ops Team delegate
Famous Brands

This was by far the BEST training session I attended in my 3 years at Famous Brands attending Training Sessions!

Zay-yaan Adams
Famous Brands

“I really enjoyed the recent workshop and found it very valuable. The practical case studies, open discussion sessions, and the opportunity to share experiences across regions were especially helpful and made the learning more relatable and engaging.”

KZN Ops Team delegate
Famous Brands

“Thank you for a well-structured and informative Franchising Masterclass. The content was relevant, engaging, and provided valuable insights into franchise management and growth. The facilitators were knowledgeable and encouraged participation, which enhanced the learning experience.”

WC Ops Team delegate
Famous Brands

“Russ was an absolute breeze and explained situations from a franchisee’s point of view as well as a FB employee. Examples made were real and we could take learnings from this.”

WC Ops Team delegate
Famous Brands

“There were plenty of gold nuggets. Also, just the way that Russ presented really elevated the session, keeping everyone interested.”

WC Ops Team delegate
Famous Brands

“The reframing cheat sheet was valuable, assisting me to understand how to better address franchisees in a more ‘professional way.’”

Ops Team delegate
Famous Brands

“Famous Brands brings really experienced facilitators of these workshops. The training addressed was a direct impact of we cover daily. I believe the content was very adaptable and understanding.”

Ops Team delegate
Famous Brands

“Thanks to Brenda for being truly fantastic. She explained well that all could understand, has such an awesome personality and made the workshop interesting, fun, vibey! Awesome session, thank you!”

Dean van Buuren
Famous Brands

“Brenda was amazing — if I had her in my accounting class, I wouldn’t have dropped it in high school.”

Thulani Ndlela
Famous Brands

“Our presenter was amazing, kept the whole class engaged. Would definitely recommend her to anyone, as she is excellent.”

KZN Ops Team delegate
Famous Brands

“Financial training sessions are very useful and the calculations we were taught on that day will make a difference in our lives.”

KZN Ops Team delegate
Famous Brands

“Keep bringing Trainers who are well informed and know exactly what they are doing and have the experience of what they are training on.”

KZN Ops Team delegate
Famous Brands

“Workshop was a great experience and the interaction was awesome. Brenda is absolutely outstanding, fun to learn from and I was very comfortable throughout the sessions.”

KZN Ops Team delegate

Advisory

Consulting, Coaching & Strategic Advisory

Zanga Metrics logo
International Executive Coach & Leadership Development Expert — Zanga Metrics

“Thank you, Franchise Coaches, for an impactful session that changed the trajectory of my business. Your insights, critical questions and knowledge are outstanding.”

Nankhonde Kasonde-van den Broek
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WAXIT

“The WAXIT Franchisee Satisfaction Survey was an extremely valuable experience. Elana’s deep understanding of franchising, combined with thoughtfully designed questions and insightful analysis, gave us practical and actionable feedback on the health of our franchise network. Having an external franchise expert provide this level of objective, professional input is invaluable for understanding franchisee sentiment and strengthening the brand. I would highly recommend Elana to any franchisor.”

Lindy Barbour
Head of Franchise
Ashersons Attorneys logo
Ashersons Attorneys, Cape Town

“Elana was commissioned to provide an expert report in an arbitration concerning franchised outlets. She was easily reachable and provided quality reporting at a fast pace. We would recommend her as an expert in franchising disputes.”

Jaryd Kay

Executive Events

Network Breakfasts & Executive Events

20+ Executive Breakfasts hosted since 2023
100+ Franchisors, Franchise Executives and Industry Leaders attend regularly
McDonald's logo
Former CEO, McDonald’s South Africa & CEO Coach

“Today I had the honour and privilege of speaking at the Nedbank Franchise Coaches year event, joined by over 100 franchisees and franchisors from across the country. The optimism about the future of franchising was truly inspiring.”

Greg Solomon
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SheerGuard South Africa

“Amazing morning spent with some great people and WOW what a presentation. These business breakfasts are always so insightful. Thank you Franchise Coaches, Elana Koral and Nedbank.”

Alan McLellan
Fournews logo
Fournews

“A day well spent that pushed attendees out of their comfort zones and encouraged fresh thinking. It was fantastic collaborating with other franchise groups, sharing ideas and gaining valuable insights into each other’s businesses.”

Varina Sing
Group Marketing Executive
Sorbet logo
Sorbet

“Thank you to Franchise Coaches and Nedbank for the invitation to speak at today’s multi-unit franchising event. What a fantastic opportunity to connect with other like-minded people.”

Karen Hill
ffwd Eclipse logo
ffwd Eclipse

“Thank you, Elana Koral, for the opportunity to spend time in the company of great business people. It was a fantastic event and I encourage everyone to engage with these events organised by Elana and the team at Nedbank.”

Devlin Brown
Founder & Director
Infinity Brands logo
Infinity Brands

“These sessions are a great reminder that sustainable growth in franchising comes from strong systems, aligned people and meaningful partnerships.”

Infinity Brands
H20 logo
H20 / BTW Africa

“Thank you to Nedbank and Franchise Coaches for hosting such an impactful session. The work Nedbank and Franchise Coaches are doing for the sector is impressive and they continue to raise the bar for franchising in South Africa.”

Tarryn Casteller
Nedbank logo
Nedbank

“A special thank you to Elana Koral for once again delivering an exceptional platform that fosters collaboration, innovation and growth within the franchise sector.”

Prithi Pillay
Head: Client Value Propositions
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WAXIT

“Thank you so much. Your insights were incredibly valuable to the entire group.”

WAXIT

Ready to Strengthen Your Franchise Business?

Whether you’re looking to develop franchise managers, improve franchise performance, facilitate executive discussions or prepare your business for growth, we’d love to help.

Contact Franchise Coaches